True Debreuil Oct 20, I didn’t really know what was causing it so I actually made a post about it on the Dell XPS 13 Owner’s Lounge thread in this forum. I went back to the Dell site and ran the Guide Me program again. And yet, I’m told that this update was from an Unknown Publisher. The next time I switch to another program and go back, the volume jumps up again and the audio quality drops or changes anyway. I didn’t understand exactly what this entailed and I was worried I would end up destroying my entire computer after all, if I really needed to update the BIOS and Chipset programs, wouldn’t Dell telll me through the automatic systems?

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XPS 15 9550 – Do not use Dell’s MaxxAudioPro Preset!

The bigger problem is that the volume level jumps all over the place when I pause or switch programs. Today realized that it was getting really warm when it shouldn’t have been. However, I thought I’d check out the link you provided. And now I del a new problem.

Contacted Dell and they said that the problem is from Microsoft’s side as many drivers either haven’t been released yet or aren’t supported. Previous 1 2 3 4 Next. Go to Equalizer and put on Classic preset or adjust to your liking. I also have all the various automatic update and monitoring things turned on.


Thanks Molly Sarah and Ivo Bokern for the tips. Thanks for your feedback, it helps us improve the site. Dell has started releasing their Windows 10 support material. Have you tried installing that version? So the problem, as you can see, is when I open the equalizer tab The audio driver wasn’t included as part of this download, but the computer reinstalled it and went through the whole process a second time.

Share This Page Tweet. The speakers on this unit is dying but with this preset here I get no static. The result aydiomax far more complex than I expected and pretty scary.

XPS14blue Oct 29, And, even though I’d only downloaded the BIOS and Chipset updates this time, my computer went through the entire audio driver installation program again. So I turned it off and restarted iTunes and sure ajdiomax, my computer was quieter, went down in temp though its still high IMO 49CC, but as I write this message its at 57CC for some reason.

Plus, the Dell Audio program had vanished completely from Device Manager. I’ve paid enough for this that I want to better sound but not at the cost of overheating. Also, the Dell Audio program has reappeared in the Control Panel.


Dell Audio equalizer doesn’t work – Microsoft Community

I know we could probably get away with turning off the preset and living with the lousy speakers but the speakers sound output quality is drastically changed with dell’s maxx audio. I have no idea how all these bits and pieces work together to manage sound on my computer or what affects what and how, but my experience is similar to other delp in this thread:.

It becomes very tinny and shrill. This thread is locked. Tell us about your experience with audiomas site. You can follow the question or vote as helpful, but you cannot reply to this thread. Audomax Replied on August 6, Yes I noted running Dell wavepro software, there is problem in memory and cpu leaks.

You must log in or sign up to reply here. I’ve done all the usual things to try to fix this updating drivers Yes, my password is: Hope this is helpful!